Douglas W. Neway,
Chapter 13 Standing Trustee
Middle District of Florida - Jacksonville Division
Phone: 904-358-6465
Fax:     904-634-0038

Mailing Address:
Post Office Box 4308
Jacksonville, Florida 32201-4308

Office Hours
8:30am - 5:00pm (Monday thru Friday)


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Welcome to the website for Douglas W. Neway, Chapter 13 Standing Trustee.  If a Chapter 13 bankruptcy petition is filed in Jacksonville, Florida, Mr. Neway will be the Trustee. This website is designed to give attorneys, debtors, creditors and the general public information regarding Chapter 13's in particular, and bankruptcy generally. 

We are dedicated to providing friendly and efficient quality service to the bench, bar and public. We strive to treat all people with courtesy and respect in a responsible and professional manner.  

The Trustee's office, however, cannot provide legal advice. If you are a debtor in Chapter 13 who needs advice about your Chapter 13 case, please contact your attorney for assistance.

The tabs to the left are intended to help you to easily navigate this site.  The Links Tab will provide additional valuable information and will lead you to various bankruptcy law sites that will be of interest and assistance to all parties in the Chapter 13 bankruptcy process.

WRITTEN INFORMATION NOTICES ISSUED BY BANK OF AMERICA TO THE CHAPTER 13 STANDING TRUSTEE

The Office of Douglas W. Neway, Chapter 13 Standing Trustee, is receiving significant numbers of written informational notices from Bank of America ("BOA") each month about Chapter 13 debtors with BOA home loans pursuant to BOA's agreement with the Federal Trade Commission.  The Trustee understands that these notices are also mailed directly to each Chapter 13 debtor.  Based upon the Trustee's concerns about privacy and the recently amended Bankruptcy Rules addressing the proper procedures for post petition changes to mortgage claims, this office will take no action upon them.  When the Trustee's office receives such notices, they will be destroyed and discarded to maintain the confidentiality of debtor information.  Please contact the Trustee's office if you have any questions.


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