​Douglas W. Neway
Office of the Chapter 13 Trustee
Middle District of Florida - Jacksonville Division

Debtor Communication

​

If you are represented by an Attorney please contact them for any information that does not pertain to receipts and disbursements. 

 

Access to this same information can be obtained by the debtors at no cost at the National Data Center. To begin, navigate to www.ndc.org and locate the box that asks for User Name and Password.

 

Debtor phone calls are received between the hours of 2:00p-3:00p. You can also email your requests to debtors@ch13jaxfl.com. The Trustee’s office is unable to provide legal advice and will only be able to provide accounting information relative to your case.

​

It is the Trustee’s policy that no debtors will be seen in the office without an appointment. 

 

If you are represented by an attorney, the Trustee, or his representatives, will only meet with you if your attorney is also present. 

 

If you are representing yourself, please contact (904)358-6465 to make an appointment. The Trustee and his representatives will do their best to see you in a timely manner but an appointment will be required at all times, for any matters you wish to discuss.