




​Douglas W. Neway
Office of the Chapter 13 Trustee
Middle District of Florida - Jacksonville Division
Debtor Payments
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Online Payments
Our office offers payments online via TFS Billpay.
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TFS Billpay allows you to make payments for your case in a variety of methods. Tax refunds, settlements and other lump sums can be transmitted directly to our bank from yours. Safe, easy and low cost!
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Please see the information below for more details:
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How to sign up for TFS Billpay
TFS MoneyGram - make payments from a MoneyGram location!
Important information about TFS:
- Payments made via TFS will post to the Trustee’s system after a 5 business day hold by TFS.
- Payments returned for any reason (NSF, etc.) within the 5 business day hold will NOT post to the Trustee’s system.
- TFS guarantees all payments once they are posted to the Trustee’s system.
- A nominal fee is charged by TFS for online payments.
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Cashier’s checks (Bank Drafted) should be made payable to
Douglas W. Neway, Chapter 13 Trustee and sent to
P.O. Box 2079
Memphis, TN 38101-2079.
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Your name and case number must appear on the payment.
***MONEY ORDERS, CASH, PERSONAL CHECKS, OR ONLINE BILL PAYMENTS MADE THROUGH YOUR BANK WILL NOT BE ACCPETED***
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*** NOTE: PLEASE DO NOT USE FED EX TO DELIVER ITEMS TO THE POST OFFICE BOX IN MEMPHIS AS THEY WILL NOT DELIVER TO POST OFFICE BOXES***
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Contact
MAILING ADDRESS:
OFFICE OF THE CHAPTER 13 TRUSTEE
DOUGLAS W. NEWAY
POST OFFICE BOX 4308
JACKSONVILLE, FLORIDA 32201
PHONE: 904-358-6465
FAX: 904-634-0038
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PAYMENTS:
POST OFFICE BOX 2079
MEMPHIS, TN 38101-2079